Privacy Policy

Last updated: April 2026

📋 1. Information We Collect

Triple network collects the following information through the Snfur (سنفور) app:

• Mobile phone number used for registration
• Name you provide when creating your account
• Geographic location (when permission is granted) to deliver local services
• Usage data and in-app activity
• Device information (device type, operating system, device identifier)

🎯 2. How We Use Your Information

Triple network uses the information collected through Snfur for the following purposes:

• Creating and managing your account within the app
• Delivering the services and features available in Snfur
• Improving app performance and user experience
• Sending notifications related to the service or updates
• Responding to your inquiries and support requests
• Ensuring account security and preventing fraud

🔒 3. Data Security

Triple network implements strict security measures to protect your personal data in the Snfur (سنفور) app, including:

• Encryption of data in transit and at rest
• Restricting data access to authorized personnel only
• Regular review of our security and privacy systems

🤝 4. Sharing Information with Third Parties

Triple network does not sell or rent your personal data to any third party. We may share your data only in the following situations:

• With your explicit consent
• With trusted service providers who help us operate the Snfur app (under strict confidentiality obligations)
• When legally required or by court order

🔥 5. Third-Party Services – Firebase (Google)

• Firebase Authentication: For secure login and account management
• Firebase Firestore / Realtime Database: For storing app data
• Firebase Cloud Messaging (FCM): For sending push notifications
• Firebase Analytics: For analyzing app usage and improving user experience
• Firebase Crashlytics: For monitoring app crashes and improving stability

Firebase may collect technical and usage data in accordance with Google's Privacy Policy, available at: policies.google.com/privacy

📍 6. Location Data

The Snfur app may request access to your geographic location to provide local services. You can disable this permission at any time from your device settings.

🗓️ 7. Data Retention

Triple network retains your personal data for as long as your account is active. Upon account deletion, all your personal data will be permanently deleted within 30 days of the request, except where retention is required by law.

👤 8. Your Rights

As a user of the Snfur (سنفور) app by Triple network, you have the right to:

• Access your personal data that we hold
• Correct any inaccurate data
• Request deletion of your account and all associated data — from within the app via: Settings → My Account → Delete Account, or via the link below
• Withdraw your consent to data processing at any time

To exercise these rights, you can submit an account deletion request here or contact us directly.

🧒 9. Children's Privacy

The Snfur (سنفور) app is not directed at children under the age of 13. We do not knowingly collect personal data from children under this age. If we discover that a child under 13 has submitted their data, we will delete it immediately. If you are a parent or guardian and believe your child has provided their data, please contact us at support@snfur.com.

🔄 10. Updates to This Policy

Triple network may update this Privacy Policy from time to time. You will be notified of any material changes via the Snfur app. Continuing to use the app after an update constitutes your acceptance of the revised policy.

📞 11. Contact Us